Last Updated: 05/01/2026
Welcome to Makana Pua. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully.
1. Overview
Makana Pua provides handcrafted and curated products inspired by the traditions of Hawaiʻi, including our signature scented “forever leis.” These Terms govern your use of our website and any purchases made through it.
By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
2. Products & Representation
We strive to present our products as accurately as possible, including colors, design, and packaging. However, due to variations in screens and lighting, actual products may slightly differ.
Each Makana Pua lei is designed to capture the essence of a moment—while lasting beyond it. As such, slight variations in scent, tone, or material are part of the uniqueness of each piece.
3. Pricing & Payments
All prices are listed in USD and are subject to change without notice.
We reserve the right to:
Modify or discontinue products at any time
Refuse or cancel any order if necessary (including suspected fraud or errors in pricing)
Payments must be completed at checkout using accepted payment methods.
4. Orders & Fulfillment
Once an order is placed, you will receive a confirmation email.
Please note:
Processing times may vary depending on demand
We are not responsible for delays caused by shipping carriers
Customers are responsible for providing accurate shipping information
Makana Pua is not liable for lost or stolen packages once marked as delivered.
5. Returns & Exchanges
We accept returns within 14 days of delivery on unused products only.
To be eligible for a return:
Items must be unused, unworn, and in original condition
Items must be returned in their original packaging
If any signs of use, wear, or damage are present, Makana Pua reserves the right to deny the return.
Additional terms:
Return requests must be submitted within 14 days of delivery
Customers are responsible for return shipping costs unless the item arrived damaged or defective
If your item arrives damaged, you must contact us within 7 days of delivery
Approved returns may be eligible for a refund, store credit, or exchange, at our discretion
We reserve the right to refuse any return that does not meet the above conditions.
6. Product Use & Safety
Our products are intended for decorative and personal use only.
By purchasing, you agree:
This product is not a toy
Keep out of reach of small children
Do not ingest any part of the product
Use responsibly and as intended
Makana Pua is not liable for misuse of products.
7. Intellectual Property
All content on this site—including logos, designs, text, images, and product concepts—is the property of Makana Pua.
You may not:
Copy, reproduce, or distribute our content without permission
Use our branding or designs for commercial purposes
8. Cultural Respect
Makana Pua is rooted in the traditions and spirit of aloha.
By engaging with our brand, you acknowledge and respect:
The cultural significance of lei-giving in Hawaiʻi
That our products are created with intention, not mass replication
We reserve the right to refuse service to anyone who disrespects our values.
9. Limitation of Liability
To the fullest extent permitted by law, Makana Pua shall not be liable for:
Any indirect, incidental, or consequential damages
Losses related to product use, shipping delays, or website access
All products and services are provided “as is” without warranties of any kind.
10. Privacy
Your submission of personal information through the store is governed by our Privacy Policy. We respect your privacy and are committed to protecting your information.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.
12. Contact Information
For any questions regarding these Terms, please contact us:
Makana Pua
Email: makanapua.info@gmail.com
Location: Hawaiʻi, United States
Makana Pua exists in the spirit of aloha—where every piece is more than a product, but a lasting expression of love, memory, and connection.
