Shipping policy

Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location. Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 3–5 business days

International Shipping
We ship internationally to select countries. Delivery times vary between 7–21 business days. Customers are responsible for any customs duties or taxes.

Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number.

Delays
Shipping delays may occur due to weather, carrier issues, or high order volume.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.

Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses.

Contact Us
If you have any questions, contact us at makanapua.info@gmail.com.